Rescue Tools
English
Norton™ Power Eraser
Eliminates deeply embedded and difficult to remove crimeware that traditional virus scanning doesn't always detect.
Is something not quite right with your computer? Are you being plagued by pop-up windows trying to get you to download security software or alerts claiming your PC isn’t secure? It sounds like you’ve been infected with a type of threat known as “scamware.” The solution? Norton Power Eraser.Norton Power Eraser is specially designed to aggressively target scamware. It uses our most thorough scanning technology to eliminate threats that traditional virus scanning doesn’t always detect, so you can get your PC back.
Download Instructions:
  1. Click Download Norton Power Eraser, above.
  2. On the File Download dialog, click Save.
  3. Select the location to where you want the file saved, and click Save.
  4. Go to the location of the downloaded file and double-click the NPE icon.
Because Norton Power Eraser uses aggressive methods to detect threats, there is a risk that it can select some legitimate programs for removal. If you accidently remove a legitimate program, you can run Norton Power Eraser to review past repair sessions and undo them.
For more information about using Norton Power Eraser, click here for a tutorial.
For Norton users with a valid Product Key:
If you feel your computer is still infected after you use the Power Eraser Tool, please click here to learn more about how the Norton Bootable Recovery Tool can help get your computer back up and running fast.